Here are the details for an Administrator role in the sales department of a SaaS (Software as a Service) company focusing on CRM (Customer Relationship Management
Job Title: Administrator (Sales, SaaS, CRM) Department: Sales Company Type: SaaS (Software as a Service) company specializing in CRM solution Job Description: - Serve as the main point of contact for the sales team regarding CRM platform administration and support. - Configure and maintain the CRM system, ensuring data accuracy, integrity, and security. - Collaborate with sales team members to understand their requirements, identify pain points, and recommend system enhancements. - Customize the CRM platform according to specific sales processes, workflows, and reporting needs. - Provide training and support to sales representatives in the effective use of the CRM system, including data entry, opportunity tracking, and reporting. - Troubleshoot and resolve CRM-related issues, liaising with the IT department if needed. - Stay up to date with the latest CRM features, functionalities, and best practices. - Assist in data analysis and reporting to provide valuable insights to the sales tea
